Understanding the HCE Process Our Professional Carpet Cleaners Use

October 18, 2023

Chem-Dry professional carpet cleaner stand by service truckIf you are searching for professional carpet cleaners, it’s not only important to find a company that is trusted by homeowners in your community and experienced with cleaning all types of carpets. It is also important for you to understand the cleaning process they plan to implement in your home. After all, your carpets represent a foundational element of your living environment. 

Whether you have babies or toddlers who spend the bulk of their time playing on the floor or you’re concerned about the health and safety of your dogs or cats, there are a number of reasons to take a closer look at the types of cleaning formulas and specific methodologies a professional team will use to clean your carpets. 

How Our Carpet Cleaning Process Was First Developed

At Chem-Dry, we proudly stand out from the competition thanks to our proprietary cleaning process, referred to as Hot Carbonating Extraction, or HCE for short. HCE was originally developed by our company’s founder, Robert Harris, over four decades ago. 

Harris was on the lookout for a better approach to cleaning carpets than the conventional choice at the time: steam cleaning. He realized that the secret to lifting dirt and grime from carpets could easily be found through the power of carbonation. This discovery ultimately led him to create and perfect the HCE process that Chem-Dry technicians use to this day.

How Our Professional Carpet Cleaners Use HCE to Provide Outstanding Results

By putting tiny carbonated bubbles to work to dislodge compacted soil from carpet fibers, our HCE process avoids the problematic aspects of steam cleaning. For example, steam cleaning is typically performed with carpet shampoos or detergents, which are difficult to rinse out of carpets. As a result, large volumes of water are used during steam cleaning, leaving homeowners with soaking wet carpets that can take days to dry. 

This moist environment offers a warm welcome for the growth of mold and mildew and can be disruptive to everyday activities within the home. Furthermore, steam cleaning often leaves behind a sticky, soap-based residue that holds onto dirt and grime, making carpets look dirty more quickly. Similarly, steam cleaning triggers a cycle of constant cleaning that never really allows you to enjoy fresh carpets underfoot.

Instead of sudsy shampoos, our HCE process uses a carbonated cleaning solution called The Natural®. The Natural is completely free of harsh chemicals, soaps, detergents, and other problematic substances that could have a negative impact on your carpets and your health.

Furthermore, The Natural is formulated with gentle ingredients copied from Mother Nature. Therefore, it’s a safe choice for families with children and pets, as well as those with allergies or other sensitivities.

During our HCE process, The Natural goes to work deep within your carpets. The millions of microscopic bubbles contained in the formula help lift the dirt and grime that are trapped in carpet fibers and near the backing towards the surface. Then, our professional carpet cleaners use powerful extraction equipment to whisk away these contaminants as well as excess moisture. In fact, our HCE cleaning method uses around 80% less water than steam cleaning processes, enabling you to enjoy clean, dry carpets within hours, not days.

Choose Our Professional Carpet Cleaners 

Thanks to our HCE process, you can look forward to deeply cleaned carpets that stay fresh for longer. This means less wear and tear on your carpets overall, helping extend their lifespan and ensure they’re able to continue serving your family for years to come. 

You can also count on our professional carpet cleaners to use the HCE process to remove some of the toughest spills and spots. If you’re dealing with particularly stubborn stains or pet accidents, we also offer a Specialty Stain Removal Service and Pet Urine Removal Treatment (P.U.R.T.®). 

Start benefiting from our innovative carpet cleaning process today. Simply reach out to our team at (800) CHEM-DRY to book an appointment with our professional carpet cleaners!