Chem-Dry Customer Reviews

Service personnel on the phone were extremely friendly, efficient, and knowledgeable. The man that cleaned our carpet was very nice and did an excellent job. He moved my furniture because my husband wasn't home. The only spot left was an old coffee stain...and I can barely see it. We are VERY satisfied and will definitely call Chem Dry again.

The technicians were very cordial, good workers, and we are happy with the job they did for us. The carpet came out very clean and fluffy - not bad for a fairly old carpet!

I have always been very pleased with the way my carpets look after they have been cleaned by Chem-Dry. I do appreciate the way pieces of plastic are placed under wooden furniture legs thus preventing staining from the wood.

We were planning to replace the carpets on the new house we bought, then found out we couldn't get them before the end of the year, so we decided to try to get them cleaned and see if we could live with them. Boy, were we amazed at how clean these carpets were after Chem-Dry was here. I would not have believed it if someone had told me it could be done. There are still some spots and stains, but the difference is just flat amazing, and what is left is barely noticeable, and then only because I know where to look. The technician was friendly, courteous and knowledgeable. He answered all my questions intelligibly and finished my 6 rooms and a hallway very quickly. I will definitely call Chem-Dry for any future carpet cleaning needs. Thank you for a very positive experience.

Amazing! That’s the only way I can describe the job you did on my sofa and love seat today. I have never written a testimonial letter in my life, but your service deserved it. My wife was to the point of replacing the two pieces, which were in good condition except soiled by use. I was looking at spending several thousands of dollars to buy new living room furniture. While they do not look new, they look as well as any three-year-old, light-colored fabric sofa and love seat I have ever seen.

We like the fast and courteous service from your office to the expertise of your serviceman. I would like to especially thank Mario, a good tech and more importantly, a gentleman. Thank you and see you soon.

Brandon from Flagstaff Chem-Dry volunteered to clean the carpets in the Reading Room at the Flagstaff Family Food Center.  He said, "Yes" to my request, arrived the very next day, and did a fine job cleaning the area rugs.  The children and I appreciate knowing that Chem-Dry left us with cleaner, healthier carpets.  My relationship with Chem-Dry from Minnesota to Flagstaff is so positive.

Thank you so much for cleaning my carpets at home. I really appreciate it. It was great service and looks as good as it can get. The young man [service technician] was a pleasure. We love your service.

Did a great job. I had some seriously dirty carpet. Looks and feels soooo much better.

I like the effectiveness of your process. It's not as wet as other applications, you get the edges clean, and unlike others, it is a fast process with very competent people.

Carpets dry quickly and I thought our service tech was very professional, courteous and thorough. He did a great job.

Chem Dry Town & Country did a great job! Very efficient, friendly and did a great job at removing pet stains. They answer their phones when you call which is a huge customer service plus. I would definitely use them again.

Your service man was knowledgeable and detailed. The carpets were dry in an hour! The smell of your cleaner was fresh and natural.

I have a wool area rug that had dog stains from vomit and pee on it. I am embarrassed to say some of the stains have been there for at least a year. Earl did an excellent job getting the stains completely out. My rug looks brand new! Thank you Chem Dry! 

The cleaning of my wall to wall carpet comes out so well and I am able to walk on it in a few hours. The carpet [area rug] that was taken out to be cleaned at your establishment looks great - and it was pretty soiled.

Chem Dry did a fantastic job on my carpets and area rug!  Joe and Cali were professional, courteous, helpful and very quick.  On their way out I asked what the price would be to clean my area rug and it was a great deal so I asked if they could stay and clean it.  Not only did they stay, they helped me to move all the furniture piled on the area rug!  All my big stains are gone and the carpets and rug look great!  I will definitely use Chem Dry   whenever I need my carpets cleaned!

We have used these guys forever! 4th time at this home, always courteous, prompt on arrival time, wonderful job cleaning carpets and clean up as though they weren't even here.

I would recommend them for any family and friends to use.!!

DJ and the rest of his crew were professional, polite, well trained, and tireless. They did exactly what they said they were going to do when they said they would do it, and were absolutely fabulous to work with.

Bob out of Lakeland, FL came to a rental that had semi-cheap carpet to begin with, which I thought was ruined beyond repair. Bob worked very hard to get the many stains out that had been aquired over a 5 year period and did an amazing job! He was so friendly and I could tell he takes his job very seriously and with pride! Can't say enough good things about my service tech and his personal and professional skills. Yes, I will definately use Chem-Dry again and ask for BOB!!!!

I like that the rugs are not as wet and dry quicker than other [companies]. Your spray cleaner also works well in between cleanings.

The gentleman who came to our house was very polite and professional. He explained everything to us and we ended doing two rooms instead of just the one we had planned on. The prices and the service were great. The carpets look and smell brand new! I won't be calling anyone else from now on!

Carpets look so much better and your treatment does not leave them soaking wet. I like Chem-Dry's method of carpet cleaning.

Just have to say Chem-Dry is the best! Been using them for 15 years and have referred them to numerous people with many thanks! You just can’t beat awesome service and customer service! A step above the rest! Will never use anyone but them!

Magic marker?  Haha..no match for my Chem-Dry rep.  Our sofa set (red and orange colored - but a nice red and orange) had never been cleaned in the 13 years we've owned them.  The edges were 'stained' in blue jean dye, dirty toddler hand remnants, cat face rub oil, and, thanks to my neighbor never teaching his children how to blow their nose...snot.  And not just allergy snot.  I'm talking green infectious mucus that just doesn't come off with a wipe of a wet paper towel.  Chem Dry was able to remove most of what was making our furniture look like dingy 70's basement seats to the modern pieces of art they were meant to be.  Yes, I could have spent $280 on a home steamer but I am fairly certain the results would have been less than desired.  And as an add - the person who did the cleaning gave great suggestions on cleaning our floor tiles using natural stuff found in our kitchen.  I was really impressed with him.

My roommate was home while this service was taking place, and she made sure to message me telling me how nice and professional the techs were. This is a huge compliment. Thank you.

"I was very pleased with the carpet cleaning services that was provide today. Brandon the tech was courteous and professional. The condition of the carpet was poor, due to my son spilling juice and from high traffic. He did and excellent job cleaning the carpet and explaining the process. I love how clean my carpet is now and won't be embarrass to invite guest over.  I will definitely use this company again and will recommend it to families and friends."

Tenesha

The guy who came to my house was courteous and professional. I have used your service in the past and like the way my carpets look when they dry. Drying time is much shorter than the traditional process.