Chem-Dry Customer Reviews

"I was very pleased with the carpet cleaning services that was provide today. Brandon the tech was courteous and professional. The condition of the carpet was poor, due to my son spilling juice and from high traffic. He did and excellent job cleaning the carpet and explaining the process. I love how clean my carpet is now and won't be embarrass to invite guest over.  I will definitely use this company again and will recommend it to families and friends."

Tenesha

The carpet and the couches are CLEAN and smell nice. The SERVICE is always professional, personable, they seem to always go just a little further than required to do an excellent job. An extended family member told us about a less expensive option, and we listened. But we cannot put a price tag on the over-the-top and the taking-the-time-that-is-needed service that makes your company excellent. We truly are happy with the job, as they were last time and plan to continue to be. We had different technicians each time, and all treated us personable, friendly, and professional, and did more than was required to make the job done more than well! This time we had Juan and Rafael. Thank you guys!!

I found the experience at Chem-Dry Hanford (California) to be great!  He was able to get out stains with ease and had a great attitude throughout the cleaning.  I would highly recommend, especially since the carpets are dry in about 1 to 2 hours.  By the end of the day they were completely dry and I would highly recommend! 

Don from Chem-Dry Seattle was very professional.  The floors looked wonderful when he was finished.  He removed a lot of pet hair and the process removed old stains that no other company was able to.  I learned a lot.  I will ask Don to come back and I highly recommend him!

We like the fast and courteous service from your office to the expertise of your serviceman. I would like to especially thank Mario, a good tech and more importantly, a gentleman. Thank you and see you soon.

Just had the best service getting our couches cleaned by your tech! Thank you. Will be calling for carpets soon and referring others!

Your service man was knowledgeable and detailed. The carpets were dry in an hour! The smell of your cleaner was fresh and natural.

I have had my carpets cleaned a few times with other companies and never have we had our carpet look as clean as it does now. I like the fact that you vacuum and do spot cleaning and have the availability and products to remove soiled stains. Your employees are very congenial and professional. They offer good advice on stain removal and how to keep carpets clean. Plus the fact that you offer scotch guard was a plus for me.

The pet odor treatment really worked. I was skeptical at first, but was very impressed. No more urine odor.

I like the effectiveness of your process. It's not as wet as other applications, you get the edges clean, and unlike others, it is a fast process with very competent people.

Excellent service representative. He was extremely helpful, professional and courteous in solving our carpet cleaning issues that had mainly been animal issues. Thanks again for another great job!

The guy who came to my house was courteous and professional. I have used your service in the past and like the way my carpets look when they dry. Drying time is much shorter than the traditional process.

Courteous on time service. I have had the same serviceman for over ten years, Mario. He has been with me through all of my teenagers (one still at home spilling on the off-white carpet), one cat who contributes to the stains and one dog who loves to sneak up stairs to mark his territory. Needless to say, Mario, is a one-of-a-kind guy.

I like the process leaving carpet damp but not wet. Dries soft in just a few hours. Friendly and professional service. Service tech did a great job in a short amount of time.

Our technician was very helpful and courteous and he did a very thorough job. Most of the spots that had been there forever are now gone.

Just have to say Chem-Dry is the best! Been using them for 15 years and have referred them to numerous people with many thanks! You just can’t beat awesome service and customer service! A step above the rest! Will never use anyone but them!

Magic marker?  Haha..no match for my Chem-Dry rep.  Our sofa set (red and orange colored - but a nice red and orange) had never been cleaned in the 13 years we've owned them.  The edges were 'stained' in blue jean dye, dirty toddler hand remnants, cat face rub oil, and, thanks to my neighbor never teaching his children how to blow their nose...snot.  And not just allergy snot.  I'm talking green infectious mucus that just doesn't come off with a wipe of a wet paper towel.  Chem Dry was able to remove most of what was making our furniture look like dingy 70's basement seats to the modern pieces of art they were meant to be.  Yes, I could have spent $280 on a home steamer but I am fairly certain the results would have been less than desired.  And as an add - the person who did the cleaning gave great suggestions on cleaning our floor tiles using natural stuff found in our kitchen.  I was really impressed with him.

We were planning to replace the carpets on the new house we bought, then found out we couldn't get them before the end of the year, so we decided to try to get them cleaned and see if we could live with them. Boy, were we amazed at how clean these carpets were after Chem-Dry was here. I would not have believed it if someone had told me it could be done. There are still some spots and stains, but the difference is just flat amazing, and what is left is barely noticeable, and then only because I know where to look. The technician was friendly, courteous and knowledgeable. He answered all my questions intelligibly and finished my 6 rooms and a hallway very quickly. I will definitely call Chem-Dry for any future carpet cleaning needs. Thank you for a very positive experience.

DJ and the rest of his crew were professional, polite, well trained, and tireless. They did exactly what they said they were going to do when they said they would do it, and were absolutely fabulous to work with.

I started using Chem-Dry, Las Vegas, about 3 years ago.  I get my carpet cleaned ever 2-3 mos religiously!  I am not a fan of carpet but my husband is.  I have light tan carpet that is 15 years old!  My Technician,Phil usually comes to service the high traffic areas and 2 bedrooms.  He does a phenomenal job! My husband and I are truly pleased with the work Chem-Dry provides.  I get appointments readily and the technicians are always friendly and clearly professional.  I highly recommend Chem-Dry, Las Vegas.  Awesome job every visit.

The gentleman who came to our house was very polite and professional. He explained everything to us and we ended doing two rooms instead of just the one we had planned on. The prices and the service were great. The carpets look and smell brand new! I won't be calling anyone else from now on!

The friendliness of the personnel at the company impressed me. The quality of work was well done. I had a carpet that my wife and I thought would have to be thrown out and EVERYTHING came out of it. My brother and daughter could not believe how great that carpet and ALL the carpets came out! I am happier than a pig in mud! Thank you! 

Chem Dry Town & Country did a great job! Very efficient, friendly and did a great job at removing pet stains. They answer their phones when you call which is a huge customer service plus. I would definitely use them again.

Your crew is incredibly efficient! Our pathetic carpet looks amazing!

I have a wool area rug that had dog stains from vomit and pee on it. I am embarrassed to say some of the stains have been there for at least a year. Earl did an excellent job getting the stains completely out. My rug looks brand new! Thank you Chem Dry! 

Service from Tim and Phil has been exceptional as well as from the woman who schedules the service. We are a repeat customer for this reason. The cleaning is great. No strong odors, no messes. I don't have to worry about vacuuming before hand - and best of all, I feel like my floors and carpets are new again!

Gary just completed cleaning our carpets and he not only did an excellent job, but was extremely professional.  Our carpets really look good again. We run a business out of our home and have lots of foot traffic.  We now have someone to call for all our carpet cleaning needs.  Thank you!